This project is aimed at developing an Online Help Desk for the facilities in the Companies,Industries. This is an Intranet based application that can be accessed throughout the intranet. This system can be used to automate the workflow of service requests for the various facilities in the Intranet. This is one integrated system that covers different kinds of facilities like class-rooms, labs, hostels, mess, canteen, gymnasium, computer center, faculty club etc. Registered users (students, faculty, lab-assistants and others) will be able to log in a request for service for any of the supported facilities. These requests will be sent to the concerned people, who are also valid users of the system, to get them resolved. There are features like email notifications/reminders.

We Provide

Download Online HelpDesk   System In ASP.Net Includes project abstract, Project Report, project documentation, project source code, database File, project ppt.

Interface

We based user inteface with ease of use Developed in ASP.NET.

Preferred Technologies

Asp.Net,MS SQL,C#.Net,HTML,JavaScript

Online HelpDesk System Project Includes

There are registered people in the system (students, faculty, lab-assistants and others). Some of them are responsible for maintaining the facilities (like, the lab-assistant is responsible for keeping the lab ready with all the equipment in proper condition, the students council is responsible for taking forward students’ complaints/requests to the faculty/administration etc). There are three kinds of users for this system:
1. those who use the system to create a request (end-users)
2. those who look at the created requests and assign them to the concerned people (facility-heads)
3. those who work on the assigned requests and update the status of the same on the system (assignees).

Download Online HelpDesk System Project